Working Partnerships

Over the years, we have developed a well-defined process designed to meet weekly objectives and move projects forward efficiently, while empowering our team members to make Customer Serviceconstructive recommendations for ways in which our clients’ processes can be improved.

Each engagement is managed by an ICQ project sponsor or onsite project manager. But we don’t just parachute them in and leave them to their own devices; every ongoing project also receives the attention and support of our senior management team. Depending upon the scope of the work, a project might also be staffed with a number of senior-level consultants, each expert in their specific functional areas, along with associate and junior consultants as required.

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